Reception - Casual

About us:

We are a highly respected Bondi Junction based Physiotherapy Clinic, and are proud to be the #1 Pelvic Clinic in Australia + the #1 Women’s Health Clinic in Sydney. We are family owned, and have operated in Sydney’s eastern suburbs since 2005. We are passionate about what we do and we’re committed to our mission: to return every patient to where they are comfortable in their body, function at their best & get the most out of life. Our patients’ outcome is our highest priority, which we’re focused on from the moment they first contact us, and well beyond resolving their issues.

2021 saw us move into a new space, DOUBLING OUR SIZE! Our continued growth necessitated our new spacious digs, and it will support additional growth over time. 

Our team has an outstanding record of success with our patients, who often present with very complex issues. Our principal physiotherapist is a leader in her field. She is passionate and committed to helping patients overcome their condition and returning them to their optimal function…it’s no wonder patients travel from around the world to consult with her!   

Just as strong as our passion to our mission, is our passion for our team. We see every team member as an extension of our family & value each person as an essential part of achieving our collective goals. In our clinic, we get to play a role that truly makes a difference. Many of our patients have suffered long term pain and to see them move forward after treatment & live their lives again to their full potential is an amazing experience. And one we get to witness every day. 

We believe in helping our staff to be the best they can be, as well as our patients! 

About the role: 

Speaking of growth … as we continue to expand our clinic, we’re looking to add to our team. The new addition will be in a client/patient facing capacity, whose crucial function is to handle our busy clinic’s day-to-day activities including greeting patients, taking calls, making bookings, processing payments and plenty of general administration.  The reception team is the backbone to our practice, and you are essential to our continued success! You’re up for doing what it takes for us to run smoothly and create the best patient experience ever. This is a frontline role and you’ll work hand in hand with the rest of our admin team and our clinical team to service our patients’ needs. You’ll enjoy patient and provider contact both in person and by phone/email. Needless to say, with our exciting expansion comes plenty of opportunity for growth and development for each member of our team, whatever each individual’s aspirations may be.  

This is casual role, and could range anywhere from full time to part time, at minimum an average of 20+ hours/week. There will be opportunity for additional hours over time particularly for leave cover, etc. Saturdays and some evening availability required. 

About you: 

  • You are passionate about customer service, and making a difference - particularly within the realm of health & wellness
  • You are confident, approachable, and possess a strong presence to give our patients confidence they are in capable hands
  • You are committed to getting the job done, doing it right & on time
  • You are a natural communicator
  • You are organized, and able to multitask.You’re able to work effectively in our busy clinic despite distractions which invariably exist at front of house
  • You have a strong work ethic, you’re a ‘do-er’, you are a person we all know we can 100% rely upon
  • You LOVE details and rarely miss one - administration is your game … plus your numeracy skills are strong.
  • You LOVE people, you seek to genuinely connect & you truly enjoy engaging others with your infectious positive attitude
  • Your experience includes a level of focus (and success!) with quality customer service.
  • Customer service experience crucial, though not necessarily yet in allied health. Though you may be well into uni within the health care field (ideal!)
  • Flexible, and a strong team player - just like the rest of our awesome team!

In a nutshell: we are looking for just the right person who truly wants to join a high performing group as a heavily relied upon member of our admin team. You’re engaging, reliable and desire to be an integral part of a fantastic team, our ‘family’. This role is yours to own – and together we’ll succeed in changing more lives!

Reception - Casual


Jobs / Administration & Office Support

Sydney NSW

Annually - Casual/Vacation

10 months ago

About us:We are a highly respected Bondi Junction based Physiotherapy Clinic, and are proud to be the #1 Pelvic Clinic in Australia + the #1 Women’s H