Administration Support Officer

YMCA Outside School Hours Care (OSHC) services care for children before school, after school and during holidays across 40+ school sites throughout South East Queensland. We are the fastest growing OSHC provider in the South East which in turn provides our staff with the ability to grow and move through the company as their careers head to the next level.


To provide workforce administration support to the YMCA OSHC Services. Working closely with the OSHC Management team supporting the efficient and effective attraction and on-boarding. Ensuring the completion of ongoing compliance training are monitored to support the establishment of a high quality workforce to deliver high quality care and services to the children and families we serve. From time to time provide support to the other Children’s Services. 

Some of the key responsibilities include:

  • Liaising with the HR Shared Services Team to support the implementation and follow set HR policies and procedures
  • Coordinate the Induction programs for all new OSHC employees including mandatory training requirements
  • Maintain currency and access for all employee and key stakeholders to all Children’s Services Policies
  • General administration, electronic filing and archiving ensuring confidentiality and privacy of files at all times are handled in accordance to company policy, procedures and applicable legislation.
  • Perform general office reception and telephone duties as required in a professional manner
  • Maintain the work environment so as to minimise risk to both customers and employees.
  • Comply with all Policies and procedures



  • Previous Administration experience in a similar setting
  • Experience in HRIS systems, preferably HRIS- Success Factors and Microsoft applications is desirable
  • Possess, or be willing to obtain, a positive notice Blue Card
  • Ability to perform a range of administrative duties with the ability to prioritise work and meet set deadlines
  • Excellent spoken and written communication skills
  • A positive and open minded attitude, with the willingness to learn and grown in a busy and fast-paced environment
  • Experience in children’s services  and/or a not-for-profit environment would be advantageous
  • Knowledge of and compliance with National Quality Framework would be an advantage


Interested? APPLY TODAY by submitting a copy of your resume and cover letter detailing your experience against the selection criteria above by using the 'Apply Now' button.


Work at the Y


Candidates must have the right to work in Australia.


YMCA, including Boards of Directors, is committed to the safety and wellbeing of children and young people in accordance with our Safeguarding Children and Young People framework. YMCA requires that all applicants undergo satisfactory screening prior to commencement, including but not limited to:

  • an international criminal history check where applicants have worked overseas;
  • holding or obtaining a Working with Children Clearance/ equivalent in accordance with state/ territory laws.

Any successfully appointed applicant will be required to adhere to the Safeguarding Children and Young People framework, which includes a thorough safeguarding children and young people induction and committing to upholding the safety and wellbeing of children and young people throughout their engagement with YMCA.


Administration Support Officer


Jobs / Administration & Office Support

Brisbane QLD

Annually - Full time

9 months ago

YMCA Outside School Hours Care (OSHC) services care for children before school, after school and during holidays across 40+ school sites throughout So