Ward Secretary

Ward Secretary Reliever

 Permanent Full time opportunity!

 About the Role

You will be responsible for providing support and assistance to the administrative and clinical teams, patients and relatives by coordinating the clerical requirements for patients from admission to discharge. Key responsibilities of this job include:

  • Managing incoming and outgoing calls to the reception desk
  • Provide timely and accurate information to queries by patients, visitors and other staff and departments
  • Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients

About You

To succeed in this role, you will have exceptional customer service and administrative with the ability to work in a fast paced environment. You will also demonstrate the ability to maintain positive working relationships with a range of internal and external stakeholders.

You will also bring:

  • Effective communication and interpersonal skills
  • Ability to work under pressure and maintain good working relations with others
  • High degree of attention to detail and accuracy
  • Proven organisational skills and the ability to handle multiple tasks
  • Demonstrated problem solving and conflict resolution skills
  • Proven ability to maintain strictest confidence
  • High level of competency in Microsoft Word, Excel and Outlook
  • Previous experience in a hospital or medical practice (desirable)
  • Meditech/IBA experience (desirable)

About Ramsay

Greenslopes Private Hospital is Australia’s leading private teaching hospital, owned and operated by Ramsay Health Care, and located just 5km from Brisbane’s CBD. As a world-class tertiary medical facility, we have some of Queensland’s finest specialists working with us to offer the latest treatments and first-class service to our patients. The hospital employs 2,500 staff, contains 32 specialty units, and has 18 operating theatres.

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way [link removed] philosophy: "People Caring for People".

Benefits of working with us:

  • Flexible work practices to best match your work/life balance
  • Professional Development – Grow your career across our national network!
  • Employee assistance program(s)
  • Industry discounts across private health insurance, retail services and financial services.


To ensure the quality and safety for our patients, staff and visitors, applicants will be required to provide before commencement a National Police Check, and proof of Immunity to infectious diseases.

If you would like to discuss this opportunity, please contact Sharon Dickson, Administration Manager via [email protected]

Ward Secretary


Jobs / Administration & Office Support

Brisbane QLD

Annually - Full time

9 months ago

Ward Secretary Reliever  Permanent Full time opportunity!  About the Role You will be responsible for providing support and assistance to the administ