Clinical Administration Officer

  • Permanent, Part Time
  • 2 positions available (minimum 16 hours/week for each position)
  • Metro Location (Newington, Fairfield, Penrith - must be willing to work at all locations)
  • Package range from $57,000 to $61,270 (FTE)


About Family Planning NSW

Family Planning NSW (FPNSW) is the leading provider of reproductive and sexual health services in NSW.  As an independent not-for-profit organisation we offer expert clinical care, information and advice for everybody in every family as well as education and training and evidence-based research to support doctors, nurses and other professionals.

Family Planning NSW is committed to excellence in meeting the reproductive and sexual health needs of the community.  We achieve this by providing best practice, accredited clinical services, enhancing the knowledge and skills of service providers, improving the body of knowledge about reproductive and sexual health through rigorous research and evaluation, and leading international development projects to promote the rights of marginalised people in developing countries.


About the role

Family Planning NSW is looking for two (2) experienced Clinic Administration Officers who are able to play an important role in supporting our Metro Clinic operations. This is a multi-faceted role which is responsible for providing clerical, administrative and reception support to the clinics. The position is part of a multidisciplinary team.

Candidates must be available for a minimum of 16 hours per week

  • Standard clinics hours are 8am - 8pm Monday to Friday, 9am -1pm Saturday. With specific shift allocated as per requirement of the clinics.


Key Criteria  


* Relevant certificate level qualifications in business administration or similar

* Minimum 2 years previous experience in an administration or reception role

* High level computer skills including word processing, spreadsheets and data entry

* High level interpersonal and communication skills

* Demonstrated ability to work effectively as part of a multidisciplinary team

* Exceptional customer service skills



* Previous experience in utilising electronic medical record systems and client billing

* Previous experience in basic financial systems

*Experience working with culturally and linguistically diverse clients and/or Aboriginal and Torres Strait Islander communities

* Experience working in a healthcare environment

Other requirements

  • A Criminal Record Check is required prior to commencement in this role
  • Immunisation / vaccination requirements apply to this role


  • Family Planning NSW is a pro-choice organisation
  • Must support the Family Planning values


Why work for us:

  1. We are a leading and continually growing NFP organisation.
  2. We offer a friendly, collaborative team and you will have your contribution valued.
  3. Opportunities to grow your career with us.
  4. Salary Packaging is offered, increasing take home pay
  5. Package range from $57,000 to $61,270 (FTE) depending on experience.

Family Planning NSW is always on the lookout for talented and passionate individuals to contribute their skills to one of Australia's largest not-for-profit reproductive and sexual health service organisation.

We believe that a diversity of experiences and perspectives will help us build stronger strategies, teams and movements. FPNSW is an EEO employer and welcomes applications from people of all backgrounds and abilities.


To Apply:

Please submit your current Resume and a Cover Letter addressing the selection criteria listed in the Position description.

Please note: If you are unable to view the attached Position Description, please visit our careers page [link removed] and click on the Position Description link bottom of the respective job advert. 

We will be actively shortlisting for these roles so please don't hesitate to apply.

Closing date for the role will be 7 December 2021.


FPNSW do not accept unsolicited agency resumes or applications and is not responsible for any fees related to unsolicited agency resumes or applications.


To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Abi Monaghan on [email protected] [link removed], quoting Ref No. 1004444.


  • Position Description [link removed]

Clinical Administration Officer


Jobs / Healthcare & Medical

Sydney NSW

Annually - Part time

10 months ago

Permanent, Part Time 2 positions available (minimum 16 hours/week for each position) Metro Location (Newington, Fairfield, Penrith - must be willing