Home Delivery Coordinator

***As per the Victorian Legislation Covid19 vaccination mandate, you MUST be FULLY vaccinated to work in retail***

 

Our Story

Best described as a village grocer, Leaf aims to encourage our local communities in which we operate in, to eat better-feel better. We do this through our selection of the finest seasonal produce and specialty items selected from local growers, farmers and suppliers along with the basic grocery essentials.  We have stores located in Elwood and Hawthorn.

About the Role

Our home delivery staff are dedicated expert personal shoppers picking fresh, high quality ingredients. They take pride in providing a memorable customer service experience every time for our online customers.

You will be responsible for the picking, packing and dispatch of all online orders including click & collect orders whilst adhering to the correct and accurate processes. You will lead and support the small team of home delivery staff to ensure timely and accurate customer deliveries. 

What you'll bring:

  • 2-3 years' experience leading a small team in a retail or hospitality setting
  • Advanced computer skills, word excel and email clients
  • Willing and available to work Monday to Friday- early starts 6am
  • Proven Ability to prioritise workload to ensure deadlines are met
  • Effective written and verbal communication skills
  • Possess strong understanding of OH&S procedures

Your Responsibilities:

  • Ensure online orders are fulfilled 100%
  • Supervise and coach small team of personal shoppers.
  • Analyse, troubleshoot & rectify delivery issues 
  • Ensure produce picked for orders is of the best quality at all times
  • Ensure adherence to OH&S practices
  • Ensure adherence to Food safety compliance
  • Perform resource allocations and workload assignments according to order volume
  • Ensure the home delivery team maintains a high level of competence and operational excellence
  • Serve as the primary contact for online customer inquiries and concerns

In return we provide

  • Very generous staff discount
  • Growing company with development opportunities
  • A fun and positive work environment

This is a hands on role you will be expected to work alongside the team. If you love food and love helping people, you'll enjoy working at Leaf - APPLY NOW!

 

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

No agencies thank you.

Home Delivery Coordinator

1

Jobs / Retail & Consumer Products

Melbourne VIC

Annually - Full time

8 months ago

***As per the Victorian Legislation Covid19 vaccination mandate, you MUST be FULLY vaccinated to work in retail*** Our StoryBest described as a villag


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